FAQs
Got questions?
We’ve got the answers here.
Do you offer 24/7 support?
What areas do you serve?
Can I choose my own support workers?
Yes, we value your preferences and offer flexibility in selecting support workers that best match your needs and comfort level.
How do you tailor services to individual needs?
We conduct comprehensive assessments to understand each client’s unique situation, preferences, and goals. Based on this information, we develop customised care plans for the most effective support.
How can I schedule a consultation?
You can schedule a consultation by contacting us directly via phone or email. We will be happy to answer any questions you may have and discuss your individual needs.
How do I get started with any of your services?
Simply contact us to schedule an initial assessment. Our team will work with you to understand your needs and develop a personalized care plan that ensures you receive the support and treatment required.
What is the NDIS?
The National Disability Insurance Scheme (NDIS) is an Australian government initiative that provides funding and support to individuals with disabilities, helping them achieve independence and improved quality of life.
Who is eligible for NDIS services?
How can I access your NDIS services?
What is home care?
What are the benefits of receiving home care?
Home care can help you maintain your independence, improve your quality of life, and reduce the risk of social isolation.
Who can benefit from your home care services?
What is nursing care?
Nursing Care is a range of services provided by qualified nurses to assist you with managing your health conditions, medications, and daily living activities in the comfort of your own home.
What are the benefits of receiving nursing care at Home?
Receiving nursing care at home allows you to recover in a familiar and comfortable environment. It can also minimize the risk of hospital-acquired infections and improve your overall quality of life.
Do I need a doctor's referral for nursing care?
In many cases, a doctor’s referral is required for some nursing services. Our team can guide you through the referral process and assist with any necessary documentation.
What types of health conditions can nursing care support?
Our nurses can support individuals with a wide range of health conditions, including chronic diseases, post-surgical recovery, and conditions that require ongoing medical management.
How do you ensure the quality of your nursing care?
Our care is delivered by highly trained, experienced professionals who follow evidence-based practices. We continuously monitor care outcomes and update our care plans to meet evolving patient needs.
